Using Authenticated SMTP and SSL

Authenticated SMTP is a security protocol which uses your login information to verify who you are when you send e-mail. This helps us protect our mail server from being abused by spammers and computer viruses, allowing the server to do its work quickly and efficiently. In addition, since the mail server knows who you are, you can send e-mail though it from any dialup or other connection, anywhere. Even the coffee shop.

SSL is an OPTIONAL security protocol which uses encryption to protect your login and other sensitive information between your computer and our servers. While we recommend using SSL to encrypt your connection to the mail server, it is not required. Enabling SSL may cause unnecessary problems authenticating to our servers. If you experience problems authenticating, disable SSL encryption and please notify support about your problem. Be sure to include what e-mail program and version you're using so that we know which programs are not working with our servers.

E-mail Clients

Thunderbird
Setup instructions and other information for the Thunderbird e-mail client.

Microsoft Windows

Outlook Express 6
Setup instructions and other information for Microsoft Outlook Express 6.x for Windows.
Outlook XP
Setup instructions and other information for Microsoft Outlook XP/2002/2003.
Eudora 6
Setup instructions and other information for the Eudora 6.x e-mail client for Windows.

Macintosh

Mac OS X Mail
Setup instructions and other information for the Mac OS X Mail client.
Outlook Express 5
Setup instructions and other information for Microsoft Outlook Express 5.x for Macintosh.
Entourage X
Setup instructions and other information for Microsoft Entourage X for Macintosh.
Eudora 6
Setup instructions and other information for the Eudora 6.x e-mail client for Macintosh.

Miscellaneous

Mozilla
Setup instructions and other information for the Mozilla Mail component.
Netscape 7
Setup instructions and other information for the Netscape 7.x Mail component.

Contact Us

Support

612-337-6340 ; 877-337-6340
Mon - Fri, 8 am - 8 pm ; Sat 11 am - 4 pm

support@iphouse.net
General Support Questions/Requests
hostmaster@iphouse.net
Domain and IP address Requests for your existing ipHouse hosted domain name
noc@iphouse.net
Existing Colocation, Dedicated & Managed Server Requests
webmaster@iphouse.net
Issues regarding our website or your existing ipHouse hosted website
abuse@iphouse.net
Abuse Reports