E-mail Support

Basic Configuration

Username
Your e-mail address
Incoming (POP3) Server
pop.iphouse.com
Incoming (IMAP) Server
imap.iphouse.com
Outgoing (SMTP) Server
smtp.iphouse.com
SMTP Authentication
Required, use your e-mail address and password
Secure Connection (SSL)
Recommended but not required for POP, IMAP, SMTP
Webmail
https://webmail.iphouse.com/

Instructions for setting up Authentication and SSL are available.

ipHouse e-mail mailboxes have a disk quota of 250 megabytes. Our mail servers will accept e-mail messages of up to 32 megabytes in size. If you send a large e-mail attachment, please keep in mind that the recipient's server may have a stricter limit.

E-mail Clients

Thunderbird
Setup instructions and other information for the Thunderbird e-mail client.

Microsoft Windows

Outlook Express 6
Setup instructions and other information for Microsoft Outlook Express 6.x for Windows.
Outlook XP
Setup instructions and other information for Microsoft Outlook XP/2002/2003.
Eudora 6
Setup instructions and other information for the Eudora 6.x e-mail client for Windows.

Macintosh

Mac OS X Mail
Setup instructions and other information for the Mac OS X Mail client.
Outlook Express 5
Setup instructions and other information for Microsoft Outlook Express 5.x for Macintosh.
Entourage X
Setup instructions and other information for Microsoft Entourage X for Macintosh.
Eudora 6
Setup instructions and other information for the Eudora 6.x e-mail client for Macintosh.

Miscellaneous

Mozilla
Setup instructions and other information for the Mozilla Mail component.
Netscape 7
Setup instructions and other information for the Netscape 7.x Mail component.

Additional Information

Greylisting
An anti-spam technique used by the ipHouse mail server.
MailFoundry
An anti-spam system which we run on our network.

Account Tools

Change Password
Change your account password.
Greylist
Change your e-mail greylisting settings.
Anti-Spam
Set up anti-spam rules for your incoming e-mail.   (what's this?)
Vacation
Set up an "out of office" auto-responder for your e-mail.
Forward E-mail
Forward your e-mail to another mailbox.
Mailbox Quota
Check your mailbox quota, and set up automatic warnings.

Admin Tools

ipMom
Manage your domain e-mail mailboxes and aliases.

Contact Us

Support

612-337-6340 ; 877-337-6340
Mon - Fri, 8 am - 8 pm

All dedicated and managed server customers including: virtual server customers, colocation customers, T1 and Metro Ethernet customers have 24x7x365 access to ipHouse engineers via the emergency pager. Please contact your sales representative for full details.

support@iphouse.net
General Support Questions/Requests
hostmaster@iphouse.net
Domain and IP address Requests for your existing ipHouse hosted domain name
noc@iphouse.net
Existing Colocation, Dedicated & Managed Server Requests
webmaster@iphouse.net
Issues regarding our website or your existing ipHouse hosted website
abuse@iphouse.net
Abuse Reports