If you have used Eudora before for another mailbox, which you want to keep intact and separate from your ipHouse mailbox, then you will need to add a new personality to Eudora to handle your ipHouse mailbox.

To add a new personality to Eudora, start by pulling down the "Tools" menu, then select "Personalities".

Eudora will open a list of personalities on the left side of the main window.

Right-click within this area, and select "New..." from the pop-up menu.

Select "Create a brand new email account" by clicking on the round radio button next to it.

Click on the "Next >" button at the bottom of the window to continue...

First, name this personality. We recommend using your e-mail address.

Click on the "Next >" button at the bottom of the window to continue...

Enter your Full Name.

Click on the "Next >" button at the bottom of the window to continue...

Enter your Email Address. Your e-mail address is normally the username you chose when you set up your ipHouse account, followed by "@iphouse.com".

For example, "tokugawa@iphouse.com".

Click on the "Next >" button at the bottom of the window to continue...

Enter your e-mail address again as your Login Name.

Click on the "Next >" button at the bottom of the window to continue...

Next, decide whether you want to handle your incoming e-mail via POP or IMAP. Enter the Incoming Server, either "pop.iphouse.com" for POP access, or "imap.iphouse.com" for IMAP access.

Select the appropriate type of server, either POP or IMAP.

Click on the "Next >" button at the bottom of the window to continue...

Enter "smtp.iphouse.com" as the Outgoing Server.

Check the box next to "Allow authentication".

Click on the "Next >" button at the bottom of the window to continue...

Finally, click on the "Finish" button to finish setting up your e-mail account. Eudora should now try to download or access any e-mail messages you have waiting on the ipHouse mail server.

SSL is an OPTIONAL security protocol which uses encryption to protect your login and other sensitive information between your computer and our servers. While we recommend using SSL to encrypt your connection to the mail server, it is not required. Enabling SSL may cause unnecessary problems authenticating to our servers. If you experience problems authenticating, disable SSL encryption and please notify support about your problem. Be sure to include what e-mail program and version you're using so that we know which programs are not working with our servers.

To configure Eudora to use SSL, select your new personality. Right-click on it, then select "Properties" from the pop-up menu.

Click on the "Generic Properties" tab.

Check the box next to "Authentication allowed".

To configure Eudora to use SSL when sending e-mail, select "If Available, STARTTLS" under Secure Sockets when Sending.

To configure Eudora to use SSL when retrieving e-mail, first click on the "Incoming Mail" tab.

Select "If Available, STARTTLS" under Secure Sockets when Receiving.

Click on the "OK" button at the bottom of the window to finish setting up your e-mail account.