Mac OS X includes all the software you need to establish a dialup connection to the Internet through ipHouse, send and receive e-mail (Mail), and browse the web (Safari, Internet Explorer).

Before following these instructions, please make sure that you have a modem installed in your Apple Macintosh computer or an external modem correctly connected, Mac OS X installed, and the username and password you chose when you set up your ipHouse Dialup account.

Running the Network Setup Assistant

The Network Setup Assistant is an application which Apple provides as part of the operating system to assist you in setting up dialup and other network connections.

To run the Network Setup Assistant, start by pulling down the Apple menu at the top left corner of your screen, then select "System Preferences..."

In the System Preferences window, find and click once on the "Network" icon. This will open your computer's Network settings and preferences (this is sometimes referred to as the "Network control panel").

Click on the "Assist me..." button at the bottom of the window to run the Network Setup Assistant.

Setting up a Dialup Connection

The first step is naming your new network configuration. We suggest "ipHouse".

Click on the "Continue" button at the bottom of the window to continue...

The next step is telling your Mac how to connect to our network. Select "I use a telephone modem" by clicking on the round radio button next to it.

If you use a DSL modem, then you should be following the instructions for Setting up a DSL Connection instead.

Click on the "Continue" button to continue...

Your Account Name is the username you chose when you set up your ipHouse Dialup account, followed by "@iphouse.com".

For example, "tokugawa@iphouse.com".

Enter the password you chose (or were given) when you set up your account in both Password fields. They must be entered exactly, and both entries must match.

The Phone Number for our modems is "612-344-5525".

If you need to dial a prefix to get an outside line ("9" is common for many office phone systems, for example), enter the prefix in the next entry field.

Finally, select whether or not the phone line your modem is on has call waiting.

Click on the "Continue" button to continue...

The next step is telling your Mac what type of modem you have. The Network Setup Assistant should have already selected the built-in internal modem for you, if your Mac has one. Otherwise, select your modem type (or the closest available) from the pop-up menu.

If the phone line your modem is on does not normally provide a dial tone (but you can make calls on it anyway), check the box next to "Ignore dial tone".

Click on the "Continue" button to continue...

Click on the "Continue" button to finish setting up the connection. Your Mac should now use your modem to call ipHouse and establish a dialup network connection.

Troubleshooting

If the connection fails, go back to the Network control panel and double check all your settings. Your Account Name must be your full e-mail address, "username@iphouse.com". Your password must be entered exactly, uppercase and lowercase letters are different. Make sure that your modem is connected correctly if its an external type, and that you can make a voice phone call on the phone line your modem is on.

If you've double checked everything and the connection still fails, please contact one of our technical support staff and we'll be happy to help you troubleshoot.