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DNS resolving problems earling morning 3/24/2008

From: outage@lists.iphouse.com
Subject: [ipHouse Outage] DNS resolving problems earling morning 3/24/2008
Date: Mon, 24 Mar 2008 08:40:30 -0500

Starting around 4:00AM today, our primary DNS cache resolver started
handing out errors for a large set of DNS names on the Net. 

The other DNS cache resolvers were still up and operational, but it
appears some clients did not fail out that one and use the others when
faced with the error from the first one in the list.

This was corrected shortly after 8:00AM this morning. 

We'll look to expand our test set since the internal monitoring system
was still resolving its test set correctly (although frequently
queried names probably would of stuck around in the nameserver and
still be answered correctly the way it looks like it failed).

Support can be reached Monday thru Friday from 8:00AM until 8:00PM,
Saturdays from 11:00AM until 4:00PM via phone at 612-337-6340, or via
email at support@iphouse.net.


-- 
Doug McIntyre                            <merlyn@iphouse.net>
          -- ipHouse/Goldengate/Bitstream/ProNS -- 
       Network Engineer/Provisioning/Jack of all Trades
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ipHouse 612-337-6337 331 2nd Ave S, Suite 540
Minneapolis MN 55401