You must be running version 5.0.6 of Outlook Express. Versions prior to this do not support authenticated SMTP, and will not work with your ipHouse account. If you are running an earlier version, download Outlook Express 5.0.6 for Mac.

Authenticated SMTP is a security protocol which uses your login information to verify who you are when you send e-mail. This helps us protect our mail server from being abused by spammers and computer viruses, allowing the server to do its work quickly and efficiently. In addition, since the mail server knows who you are, you can send e-mail though it from any dialup or other connection, anywhere. Even the coffee shop.

SSL is an OPTIONAL security protocol which uses encryption to protect your login and other sensitive information between your computer and our servers. While we recommend using SSL to encrypt your connection to the mail server, it is not required. Enabling SSL may cause unnecessary problems authenticating to our servers. If you experience problems authenticating, disable SSL encryption and please notify support about your problem. Be sure to include what e-mail program and version you're using so that we know which programs are not working with our servers.

To configure Outlook Express to use authenticated SMTP and/or SSL, start by pulling down the "Tools" menu, then select "Accounts".

Next, click on the "Mail" tab. Select your e-mail account in the accounts list, and click on the "Edit" button at the top of the window.

If your SMTP Server is currently set to either "mail.bitstream.net" or "smtp.goldengate.net", then change it to "smtp.iphouse.com". Only change the SMTP Server, your e-mail address does not change.

If your SMTP Server is set to something other than "smtp.iphouse.com", then you are NOT using our mail server to send e-mail and you should NOT change any settings. Ignore the remainder of these instructions.

Click on the "Click here for advanced sending options" button, found below the SMTP Server field.

Check the box next to "SMTP server requires authentication".

Select "Use same settings as incoming mail server".

To configure Outlook Express to use SSL when sending e-mail, check the box next to "SMTP service requires a secure connection (SSL)".

Click on the small square close button in the upper left corner of the pop-up pane to continue...

To configure Outlook Express to use SSL when retrieving e-mail, first click on the "Click here for advanced receiving options" button, found below the Password field.

Check the box next to "This POP/IMAP service requires a secure connection (SSL)".

The box next to "Always use secure password" should NOT be checked.

Click on the small square close button in the upper left corner of the pop-up pane to continue...

Finally, click on the "OK" button at the bottom of the Edit Account window to finish setting up your e-mail account.