If you have used Outlook Express before for another mailbox, which you want to keep intact and separate from your ipHouse mailbox, then you will need to add a new e-mail account to Outlook Express to handle your ipHouse mailbox.

To add a new e-mail account to Outlook Express, start by pulling down the "Tools" menu, then select "Accounts".

Next, click on the "Add" button at the top left corner of the Accounts window...

...and select "Mail" from the pop-up menu.

Enter your Full Name.

Click on the "Next" button at the bottom of the window to continue...

Enter your E-mail Address. Your e-mail address is normally the username you chose when you set up your ipHouse account, followed by "@iphouse.com".

For example, "tokugawa@iphouse.com".

Click on the "Next" button to continue...

Next, decide whether you want to handle your incoming e-mail via POP or IMAP, and select the appropriate Server Type.

Enter the Incoming Mail Server, either "pop.iphouse.com" for POP access, or "imap.iphouse.com" for IMAP access.

Enter "smtp.iphouse.com" as the Outgoing Mail Server.

Click on the "Next" button to continue...

Enter your e-mail address again as your Account Name, and enter the password you chose (or were given) when you set up your account. It must be entered exactly, uppercase and lowercase letters are different.

Check the box next to "Remember password" if you want Outlook Express to remember your account password for you.

The box next to "Log in using Secure Password Authentication" should NOT be checked.

Click on the "Next" button to continue...

Finally, click on the "Finish" button to finish setting up your e-mail account.

Next, select your new e-mail account in the Accounts list, and click on the "Properties" button to the right.

Click on the "Servers" tab at the top of the window.

The box next to "Log on using Secure Password Authentication" should NOT be checked.

Check the box next to "My server requires authentication", then click on the "Settings..." button to the right.

Select "Use same settings as my incoming mail server" by clicking on the round radio button next to it.

Click on the "OK" button to continue...

SSL is an OPTIONAL security protocol which uses encryption to protect your login and other sensitive information between your computer and our servers. While we recommend using SSL to encrypt your connection to the mail server, it is not required. Enabling SSL may cause unnecessary problems authenticating to our servers. If you experience problems authenticating, disable SSL encryption and please notify support about your problem. Be sure to include what e-mail program and version you're using so that we know which programs are not working with our servers.

To configure Outlook Express to use SSL, click on the "Advanced" tab.

To configure Outlook Express to use SSL when sending e-mail, check the box next to "This server requires a secure connection (SSL)", below Outgoing mail (SMTP).

To configure Outlook Express to use SSL when retrieving e-mail, check the box next to "This server requires a secure connection (SSL)", below Incoming mail (POP3/IMAP).

Finally, click on the "OK" button at the bottom of the Account Properties window to finish setting up your e-mail account.