If you have used Outlook Express before for another mailbox, then you will need to change your account settings for Outlook Express to handle your ipHouse mailbox.

If your existing e-mail account is POP and you'd prefer to handle your incoming e-mail via IMAP instead, or vice-versa, then you will need to add a new account instead.

To change your account settings, start by pulling down the "Tools" menu, then select "Accounts".

Next, select your e-mail account in the Accounts list, and click on the "Properties" button to the right.

First, name this account. We recommend using your e-mail address.

Enter your Full Name, and E-mail Address. Your e-mail address is normally the username you chose when you set up your ipHouse account, followed by "@iphouse.com".

For example, "tokugawa@iphouse.com".

Next, click on the "Servers" tab at the top of the window.

Enter the Incoming Mail Server, either "pop.iphouse.com" for POP access, or "imap.iphouse.com" for IMAP access.

Enter "smtp.iphouse.com" as the Outgoing Mail Server.

Enter your e-mail address again as your Account Name.

Enter the password you chose (or were given) when you set up your account. It must be entered exactly, uppercase and lowercase letters are different.

Check the box next to "Remember password" if you want Outlook Express to remember your account password for you.

The box next to "Log on using Secure Password Authentication" should NOT be checked.

Check the box next to "My server requires authentication", then click on the "Settings..." button to the right.

Select "Use same settings as my incoming mail server" by clicking on the round radio button next to it.

Click on the "OK" button to continue...

SSL is an OPTIONAL security protocol which uses encryption to protect your login and other sensitive information between your computer and our servers. While we recommend using SSL to encrypt your connection to the mail server, it is not required. Enabling SSL may cause unnecessary problems authenticating to our servers. If you experience problems authenticating, disable SSL encryption and please notify support about your problem. Be sure to include what e-mail program and version you're using so that we know which programs are not working with our servers.

To configure Outlook Express to use SSL, click on the "Advanced" tab.

To configure Outlook Express to use SSL when sending e-mail, check the box next to "This server requires a secure connection (SSL)", below Outgoing mail (SMTP).

To configure Outlook Express to use SSL when retrieving e-mail, check the box next to "This server requires a secure connection (SSL)", below Incoming mail (POP3/IMAP).

Finally, click on the "OK" button at the bottom of the Account Properties window to finish setting up your e-mail account.