Authenticated SMTP is a security protocol which uses your login information to verify who you are when you send e-mail. This helps us protect our mail server from being abused by spammers and computer viruses, allowing the server to do its work quickly and efficiently. In addition, since the mail server knows who you are, you can send e-mail though it from any dialup or other connection, anywhere. Even the coffee shop.

SSL is an OPTIONAL security protocol which uses encryption to protect your login and other sensitive information between your computer and our servers. While we recommend using SSL to encrypt your connection to the mail server, it is not required. Enabling SSL may cause unnecessary problems authenticating to our servers. If you experience problems authenticating, disable SSL encryption and please notify support about your problem. Be sure to include what e-mail program and version you're using so that we know which programs are not working with our servers.

To configure Outlook XP to use authenticated SMTP and/or SSL, start by pulling down the "Tools" menu, then select "E-mail Accounts..."

Select "View or change existing e-mail accounts" by clicking on the round radio button next to it.

Click on the "Next" button at the bottom of the window to continue...

Select your e-mail account in the list, then click on the "Change..." button to the right.

If your Outgoing Mail Server is currently set to either "mail.bitstream.net" or "smtp.goldengate.net", then change it to "smtp.iphouse.com". Only change the Outgoing Mail Server, your e-mail address does not change.

If your Outgoing Mail Server is set to something other than "smtp.iphouse.com", then you are NOT using our mail server to send e-mail and you should NOT change any settings. Ignore the remainder of these instructions.

The box next to "Log in using Secure Password Authentication" should NOT be checked.

Click on the "More Settings..." button.

In the Internet E-mail Settings window, click on the "Outgoing Server" tab.

Check the box next to "My outgoing server requires authentication", and select "Use the same settings as my incoming mail server".

To configure Outlook XP to use SSL, click on the "Advanced" tab.

To configure Outlook XP to use SSL when sending e-mail, check the box next to "This server requires a secure connection (SSL)", below Outgoing server (SMTP).

To configure Outlook XP to use SSL when retrieving e-mail, check the box next to "This server requires a secure connection (SSL)", below Incoming server (POP3/IMAP).

Click on the "OK" button to close the Internet E-mail Settings window.

In the E-mail Accounts window, click on the "Next" button to continue...

Finally, click on the "Finish" button to finish setting up your e-mail account.