If you have used Thunderbird before for another mailbox, then you will need to change your account settings for Thunderbird to handle your ipHouse mailbox.

If your existing e-mail account is POP and you'd prefer to handle your incoming e-mail via IMAP instead, or vice-versa, then you will need to add a new account instead.

To change your account settings, start by pulling down the "Tools" menu, then select "Account Settings..."

Select your existing e-mail account in the list on the left side of the window.

First, name this account. We recommend using your e-mail address.

Enter your Full Name, and Email Address. Your e-mail address is normally the username you chose when you set up your ipHouse account, followed by "@iphouse.com".

For example, "tokugawa@iphouse.com".

Click on "Server Settings" immediately below your account name, in the list on the left side of the window.

(If there is no item named "Server Settings" immediately below the account name, you may need to click on the small triangle to the left of the account name to open it.)

Enter the Server Name, either "pop.iphouse.com" for POP access, or "imap.iphouse.com" for IMAP access.

Enter your e-mail address again as your User Name.

SSL is an OPTIONAL security protocol which uses encryption to protect your login and other sensitive information between your computer and our servers. While we recommend using SSL to encrypt your connection to the mail server, it is not required. Enabling SSL may cause unnecessary problems authenticating to our servers. If you experience problems authenticating, disable SSL encryption and please notify support about your problem. Be sure to include what e-mail program and version you're using so that we know which programs are not working with our servers.

To configure Thunderbird to use SSL when retrieving e-mail, check the box next to "Use secure connection (SSL)".

Click on "Outgoing Server (SMTP)" from the list on the left side of the window.

Enter the Server Name "smtp.iphouse.com".

Check the box next to "Use name and password". Enter your e-mail address as your User Name. Thunderbird will prompt you for your password when you send a message.

To configure Thunderbird to use SSL when sending e-mail, check the box next to "TLS, if available".

Click on the "OK" button at the bottom of the window to finish setting up your e-mail account.