Microsoft Windows 2000 includes all the software you need to establish a dialup connection to the Internet through ipHouse, send and receive e-mail (Outlook Express), and browse the web (Internet Explorer).

Before following these instructions, please make sure that you have a modem installed in your PC or an external modem correctly connected, Windows 2000 installed, Administrator privileges on your computer, and the username and password you chose when you set up your ipHouse Dialup account.

Running the Internet Connection Wizard

The Internet Connection Wizard is an application which Microsoft provides as part of the operating system to assist you in setting up dialup and other network connections.

To run the Internet Connection Wizard, find its icon on your Windows desktop and double-click on it.

If you do not have this icon on your desktop, then start by clicking on the Windows 2000 "Start" menu at the bottom left corner of your screen, then select "Settings", then "Network and Dial-up Connections". In the Network and Dial-up Connections window, double-click on the "Make New Connection" icon.

Setting up a Dialup Connection

Select "I want to setup my Internet Connection manually" by clicking on the round radio button next to it.

Click on the "Next" button at the bottom of the window to continue...

The first step is telling Windows 2000 that you want to set up a dialup connection to the Internet. Select "I connect through a phone line and a modem".

If you use a DSL modem, then you should be following the instructions for Setting up a DSL Connection instead.

Click on the "Next" button to continue...

The Telephone Number for our modems is "612-344-5525".

Click on the "Next" button to continue...

Your dialup User Name is the username you chose when you set up your ipHouse Dialup account, followed by "@iphouse.com".

For example, "tokugawa@iphouse.com".

Enter the password you chose (or were given) when you set up your account in the Password field. It must be entered exactly, uppercase and lowercase letters are different.

Click on the "Next" button to continue...

The next step is naming your new network configuration. We suggest "ipHouse".

Click on the "Next" button to continue...

Select "Yes" to setup your e-mail account.

Click on the "Next" button to continue...

Enter your Full Name.

Click on the "Next" button to continue...

Enter your E-mail Address. Your e-mail address is normally the username you chose when you set up your ipHouse account, followed by "@iphouse.com".

For example, "tokugawa@iphouse.com".

Click on the "Next" button to continue...

Next, decide whether you want to handle your incoming e-mail via POP or IMAP, and select the appropriate server type.

Enter the Incoming Mail Server, either "pop.iphouse.com" for POP access, or "imap.iphouse.com" for IMAP access.

Enter "smtp.iphouse.com" as the Outgoing Mail Server.

Click on the "Next" button to continue...

Enter your e-mail address again as your Account Name, and enter the password you chose (or were given) when you set up your account. It must be entered exactly.

Check the box next to "Remember password" if you want Windows 2000 to remember your account password for you.

Click on the "Next" button to continue...

Click on the "Finish" button to finish setting up the connection.

To connect to the Internet, simply double-click on the "Internet Explorer" icon on your Windows desktop.

Troubleshooting

If the connection fails, go back to the Network Connections window and double check all your settings. Your dialup username must be your full e-mail address, "username@iphouse.com". Your password must be entered exactly, uppercase and lowercase letters are different. Make sure that your modem is connected correctly if its an external type, and that you can make a voice phone call on the phone line your modem is on.

If you've double checked everything and the connection still fails, please contact one of our technical support staff and we'll be happy to help you troubleshoot.